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how to start live class

Marketing is more than just advertising or selling. It begins with researching customer needs and market trends. Businesses then develop products or services, set suitable prices, choose effective distribution channels, and promote their offerings to the target audience. The main goal of marketing is to satisfy customers, build long-term relationships, and achieve business growth.

Core Concepts of Marketing
Needs, Wants, and Demands: Understanding what customers require and desire.
Target Market: A specific group of customers the business aims to serve.
Value and Satisfaction: Providing benefits that meet or exceed customer expectations.
Exchange: Customers receive products or services in return for money or other value.
Customer Relationship: Building trust and loyalty through quality products and good service.
The 4 Ps of Marketing (Marketing Mix)
Product: The goods or services offered to customers.
Price: The amount customers pay for the product.
Place: The channels through which the product reaches customers.
Promotion: Activities such as advertising, sales promotions, public relations, and digital marketing that inform and persuade customers.
Objectives of Marketing
Satisfy customer needs.
Increase sales and profits.
Build brand awareness.
Gain a competitive advantage.
Develop long-term customer loyalty.
Importance of Marketing
Helps businesses understand customer needs.
Increases customer satisfaction.
Supports business growth and profitability.
Creates strong brand recognition.
Builds lasting relationships with customers.

Conclusion:
Marketing is a customer-focused business function that creates, communicates, delivers, and exchanges value. Effective marketing enables businesses to attract customers, compete successfully, and achieve sustainable growth.
11 Students
1 Lectures
Kate Williams
Kate Williams

Instructor

About This Course

Marketing is the process of identifying customer needs, creating products or services that satisfy those needs, and delivering them to customers while earning a profit. It involves understanding the market, attracting customers, building relationships, and creating value for both the business and its customers.

Kate Williams
Kate Williams
(4)
10 Courses
6 Students
"Short courses for busy managers" Hi there, my name is Kate Williams and I've been managing projects and virtual teams for the past 10+ years. I'm currently a Director at Cisco Systems,* where I lead Project and Program Management teams on delivering complex projects for Cisco's customers. Previously, I was a manager at Ernst & Young, where I analyzed failing projects at Fortune 500 companies, and recommended solutions to fix them. I was also a research assistant at Harvard University, where I studied issues related to virtual teams. I'm an Amazon bestselling author of 4 books about team management (including "Influencing Virtual Teams," "Don't Reply All," "Project Kickoff," and "Effective ...
Curriculum Overview

This course includes 1 modules, 1 lessons, and 1:40 hours of materials.

live session
1 Parts | 1:40 Hours
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whdhhed

Start Date 1 Aug 2026 | 12:53 pm
Duration 100 Minutes
Certificates
1 Parts
Course Certificate
Course Certificate
If you pass all the lessons in this course, you will receive this certificate.
Type Course Certificate
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how to start live class
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This Course Includes

Downloadable Content
Official Certificate
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Course Specifications

Start Date
1 Aug 2026 | 12:55 pm
Sections
1
Lessons
1
Capacity
Unlimited
Duration
1:40 Hours
Students
11
Created Date
1 Aug 2026
Updated Date
1 Aug 2026
Kate Williams
Kate Williams

Computer Engineer at Oracle

(4)
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